Stay at the best, but pay less with

(407) 740-6442 - 1 (800) 894-0680

(U.S. and Canada)

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About Us

Our Call Center Hours of Operation

24 Hours 7 Days a Week.

Languages Spoken

English & Spanish

About Us

Founded in 1987, (Central Reservation Service) is a FREE hotel reservation service. We offer great rates and special deals at hotels and resorts, with no prepayment and no hidden fees — no booking, change, or cancellation fees — in our Preferred Destinations.*

We specialize in working with independently owned and managed hotels in our Preferred Destinations– particularly boutique and specialty hotels — but also offer hotel rates and special deals at selected familiar brand hotels. We help the hotels market themselves to travelers like you, and in turn, they give us great rates and hotel deals to offer to you.

Our hotel reservation service is designed primarily for vacationers and business travelers from small to medium-sized businesses. We do not work with every hotel in every destination. Instead, keeping our clients in mind, we seek hotels and resorts that offer great value — location, amenities, and services. We also survey our clients, and their feedback gives us the basis for our rating system. has offered flexible booking for years: does not require prepayments at most hotels in our Preferred Destinations* (individual hotels may require a deposit/prepayment; if so, the requirement is noted on the hotel’s description page). does not charge change/cancellation fees. Bookings can be revised or cancelled, according to the individual hotel’s cancellation policy, without incurring a penalty fee in our Preferred Destinations.*

When you make a hotel reservation in our Preferred Destinations on, you pay the hotel directly, according to the individual hotel’s policies, so you never have to worry about vouchers or other paperwork.

In addition to the select hotels in our Preferred Destinations, we also provide you with access to great hotel rates in Additional Destinations through our travel partner, a company that combines excess hotel rooms from hotels around the world. This allows you convenient access to great hotel rates in a wide variety of destinations.


Your security and privacy are important to us. The VeriSign Secured Seal on means we secure your private information using a VeriSign SSL Certificate. Information exchanged with any URL address beginning with https is encrypted using SSL before transmission. We use Extended Validation (EV) SSL, the highest standard in the Internet security industry for Web site authentication, to secure your online transaction with us. EV SSL signifies that our organization has passed a rigorous identity authentication process. The EV SSL Certificate triggers your browser address to display https:// and if you use a browser released in 2007 or later (such as Microsoft Internet Explorer 7) your address bar will turn a noticeable green color. is Hacker Safe® certified, which means that you can be confident that our site is continually monitored to protect it from hackers, so your credit card and personal information is protected on our site. In addition, participates in the Better Business Bureau’s BBBOnline® program, which means that we follow the BBB Code of Online Business Practices. We encourage you to review our Privacy Policy, and become familiar with it. We especially want to make it clear that we do not sell, share or rent our customers’ personal information to third parties.

Background began as Central Reservation Service (CRS), helping travelers who arrived at major USA airports to find hotel rooms. The company grew to become a phone-based hotel reservation service, and in 1994 was one of the first to offer its services via the internet. Today, offers both telephone and online hotel reservations – fast and free in our Preferred Destinations.*

Management Staff

Carlos H. Giraldo, President

What Our Customers Say

“CRS is the best! Heard of you from a friend. No other sites compare to yours. Plus, the representatives on the phone were very helpful. Thanks!!” – Stayed at Omni Parker House

“I love using CRS to book hotels for my NYC trips. It’s so easy and you always have great deals! One of the most important benefits is that my credit card is not charged until the time of my trip, unlike a lot of the other sites out there. Thank you!” – Stayed at the Kimberly Suites

“(CRS) Very efficient service and a good price for the hotel. We’ll certainly use you again and thanks for your great service. (Hotel) Superb staff, comfortable room, great location. What more could anyone want.” – Stayed at New York Helmsley
“Very well organized site. I like your cancellation policy.” – Stayed at the Colony Hotel

“I love the ease of being able to change or cancel my reservations by a certain time and avoiding penalties, due to my and my husband’s work schedules. I wouldn’t use any other website to make my boarding accommodations. You guys are the best; keep up the excellent job!” – Stayed at the LaQuinta International

“Extremely reasonable prices, very competent and helpful staff, I’ve already recommended you to seven different people who travel to NY frequently.” – Stayed at the Ameritania

“I am happy with the price I was able to get through CRS. It was lower than through the regular travel websites.” – Stayed at the Carlton Hotel

Featured Hotel Destinations